Hi Roy -- Greetings from a wet London.   Arrived at work this morning to find a package from you.  The [miniature Persian paintings] are beautiful – I love them!    Best regards and thanks.   Lynne  (London, England)

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Roy,  The Ruth Faktor ceramic arrived today - and all in one piece.  Super quick time.  It is amazing ... looks great....  Thanks again for sending this lovely piece in excellent order.   Cheryl  (Sydney, New South Wales, Australia)

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Thank you – the [restoration] repair work was perfect!   Brian (Lansing, Michigan)

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Hello Roy,  It was such a pleasure to visit your gallery and we were touched by your warm welcoming. Your gallery is a delight and we will make sure that our friends visit it.  We ... are looking forward to see you again.  Convey our warm regards to Autumn and Jennifer.   Felix and Emilie!!!  (East Lansing, Michigan)

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Roy,   Many thanks to you for obtaining these wonderful Ponsen paintings.  You may remember I have been a fan since I saw the exhibit mounted years ago of some of his work by Kresge and Muskegon art museum and the others.  And your staff really helped assist Diane and I to obtain just the right one for our featured wall.  It looks perfect.  You may not know but Diane and several of her siblings own a cottage just south of Pentwater, MI.  Almost every time that we visit for one of our summer weeks up in Oceana county, we love to drive through the old and working orchards in the area and this painting is thus part of our memories and a wonderful complement to our and our children's' lives.

And let me complement you on having two such able assistants.  They were both cheerful and helpful.  They really know how to assist the customer to make an appropriate choice and then to have it matted and framed with such personal touches and professional care and skill.  I ... visited several times to find the right Ponsen, took several home to show Diane how they looked in our bedroom, and then brought home potential mats and then frames, and then they helped me to pull it all together at your excellent shop.

You really have a very special art gallery and I have thoroughly enjoyed the years of wandering in to look at your occasional special shows and regular first Sunday art walks' displays.  Again, thanks.  Happy holidays to you, Jennifer, Autumn, and your and their families.   John (East Lansing, Michigan)

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Hi Roy,   Thanks very much for the update on the Renoirs!  They look great!   ... I'm pleased with the work and service your gallery has provided.  We sure enjoy the newly matted artwork done by Autumn and Jennifer.    Cheng-Yuh (East Lansing, Michigan)

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Thank you Roy.  You and your staff and the [painting conservator] you have selected are the best!  I could not believe how wonderful the painting looked, really quite a shock to realize how muted it had become over the years.  Warmest wishes to you ... Peter (East Lansing, Michigan)

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Hi Roy.  I must say, you and your team are delivering truly amazing customer service!  Roy, you are a star. ....I have already told 2-3 business associates about how great your service is.   Kirk (Marcum, Canada)

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Hi Roy!  I love your latest Eickholt additions.  I like to see what he is up to and you have the best offering of all the galleries who carry his work.  Plus....I really love to purchase from you, my favorite gallery!!!   I thank you, again, for your wonderful service and I'm grateful to get to know you.  Lynn (Tennessee)

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It was a pleasure working with all of you....  Danae (Mount Pleasant, Michigan)

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Hi Roy,   The [Randy Cooper wire mesh shadow sculpture] is incredibly nice.  I can't thank you enough for your patience and assistance through this process.   Livius (San Francisco)

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Hi Jennifer,  [The Ruth Faktor ceramic] came yesterday and we love it!!  Boy, was that wrapped safely and securely - I felt like Houdini trying to break in to see it - the anticipation just kept building!   I love Ruth's tiles - now we have two!!  It will look great hanging on the backsplash above our cooktop.  It was a pleasure talking to all of you.  Thank you for your help.  There are other works of art on your website that look appealing - we will keep your gallery in mind as we look for other ways to spiff up our home.  Thanks again!   Warm regards, Gail (Centennial, Colorado)

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Wow!  Thanks - It's nice to have someone actually go to the trouble to help someone.  Thank you so much for warning me [about the fraudulent art offered by a seller on the Internet].   Louis (San Diego, California)

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Hi Roy!  The [Rick Hunter] vase is beautiful.  I love the iridescence layered over the top.  Thank you so much for the wonderful service you provide to out-of-towners like me!   Lynn (Tennessee)

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Dear Roy,   Thanks so much for your kind message.  You really make an art of customer service and it is much appreciated.  We love the Gleadow piece and are grateful that you gave us the opportunity to “test drive” it!  It was also very helpful to be able to pay over three installments.   We will look forward to seeing you the next time we are in Michigan.   All the best from Connecticut,  Andy

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Hi Roy - Just a quick note to say the [Rob Gonsalves] calendar arrived today and is lovely.  Thank you to you and your team for packing it so carefully.   I am sure my husband will be thrilled at Christmas!   Best wishes, Liz    (Leicester, United Kingdom)

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I just checked your site and saw all the FABULOUS AWARDS!   CONGRATULATIONS!  This is SOOO wonderful!  You deserve this and more for your beautiful gallery and the flawless manner in which it is run and perceived by the public.  Add to that your generosity in giving information to the public in general and to individuals like me and your tireless support of community art and there is no surprise that you have received these accolades and more!   Congratulations, Roy!  Barbara (Okemos, Michigan)

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Roy - [The David Herzig watercolors] arrived safely and were hung immediately.  They are beautiful and I am very happy with them.  Thanks again to you and the talented artist.  Please convey to him I will enjoy them daily.  Best - Amy (Belmont, Massachusetts)

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Received [the Rob Gonsalves] calendar today!  Thank you so much for such great service.  Sincerely, Terrie (Attleboro, Massachusetts)

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Hi Roy,   Wow!  This [Robert Eickholt glass paperweight] is GORGEOUS!!! And it looks so much MORE amazing in person!  THANK YOU SO MUCH!!!  I am so happy!   Thanks again!   Melissa (Santa Monica, CA)

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Thank you Roy – you are such a wealth of knowledge and I so appreciate that you’re always willing to help [our non-profit association].   Laurie (Lansing, Michigan)

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The [framing] turned out beautifully.  Thank you for your excellent guidance.  Lisa (Lansing, Michigan)

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Dear Roy,  Thank you so much for doing the appraisal on my Shemi.  I appreciate your professionalism and personal touch in every way.  Sincerely, Marge (East Lansing, Michigan)

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Dear Roy,  Once again I enjoyed your creative [cocobolo wood boxes from Costa Rica] exhibit!  You're indispensable for our community!  Paul (East Lansing, Michigan)

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Hi Roy,   I got my delivery (of the Fidel Garcia)!  I am floored by your kindness in sending the additional work as well. Thank you so much for everything.  From first contact to opening the boxes, this has been a first class experience! I can't wait for the next round.     Thanks, Pete  (Massachusetts)

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Hello, Roy!  I am thoroughly enthralled with your gallery.  I don't know if you are aware of it, but Jessica and I were back the next day and I purchased the [Rick Hunter] vase for her.  I can't wait to come back again!  Thank you for spending the time with us.  It is very comforting to me that I know my daughter is living [in a new city] amongst such warm, friendly people.  I will see you soon!   Karen

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Hi There;   I just wanted to let you know I received my [Gonsalves] calendar from you today!  Thank you, I love it!   Glenda (Alberta, Canada)

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I received the [Karg glass] and the piece of art is so beautiful!  Thank you for making this transaction so easy!   Kris (Indiana)

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Thank you so much [for the Gonsalves art and framing].  You guys are all great.  She absolutely loved the gift.  I thoroughly enjoy spending time in your gallery and look forward to many more visits.  Thanks again for helping me make her birthday a special one.  Jon (Michigan)

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[The framing] turned out beautifully.  ...Thanks to you and your staff for great service, as always!   Scott (Dimondale, Michigan)

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Roy,  We love [the framing].  Your staff has been a pleasure to work with.  Thanks.  Mark (Lansing, Michigan)

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Hello Roy,   We enjoyed visiting the gallery again on Saturday.  The art is on the walls now; we spent time Saturday afternoon arranging the new works...  They all look fantastic and we are happy to find them in East Lansing.  We want to also note the beautiful frame work.  Autumn did a beautiful job of putting those frames together!   Regards,  Mike (Jackson, Michigan)

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I received my [Costa Rican] cocobolo rosewood box and I love it.  The packaging was awesome.  No possible way it could have been damaged with that packaging.  It fits my needle craft tools just perfectly.  I have it sitting next to me where I do my cross stitch.  ... I am extremely pleased with it.  Thank you.  Cindy  (British Columbia, Canada)

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Hello Roy,  Thank you for the [Gonsalves] prints and the super service.  They are beautiful.  Thank you very much for all.   Best wishes, Brigitte (Germany)

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Dear Roy,   I have received the [Gonsalves] print and canvas in good condition. They were well packed.  I thank you again for the great service and when I again want to buy art in America then I turn to you first.   Regards,  Peter (Netherlands)

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Hello Roy;  ... the art works [you installed in our corporate offices] look great!   ...Great Job!  I look forward to the next pieces.   Best Regards!    Joseph (Lansing, Michigan)

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Dear Roy,  ...Thank you again for your kindnesses.  We are lucky to have you in our community.   Sincerely, Mary   (Okemos, Michigan)

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Thank you Roy.  You have created a truly divine space for artists and it is a joy to come in there.  Michael (De Witt, Michigan)

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Hi Roy -  The framing is beautiful!   Carol (Milford, Michigan)

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Dear Mr. Saper,  Thank you so much for your appraisal of our two Picasso etchings.  Your professionalism and knowledge were evident upon our first meeting at your gallery and then again in your writing of the appraisal.  Nora and I were extremely impressed with your expertise.  Sincerely, Robert (Brighton, Michigan)

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Dear Roy,  I received the [Michael Delacroix] artwork last Friday.  There was some delay for customs clearance, but no problem has been claimed. :)    Thanks for your kind support.  Best Regards,  Sangchul  (Seoul, South Korea)

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Roy (and Saper Team) –  Thanks so much!   [The Eickholt glass gift for a wedding present] is perfect, and you made it SO easy!   Thanks again!    Kirk and Sharon (Ann Arbor, Michigan)

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Dear Roy  -   Thank you so much for your very efficient business operation.   I'm looking forward to my [Eickholt] Dichro Egg :)   Best Wishes  Beata (London, England)

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Roy,  Thanks for your quick correspondence in regard to these corporate gifts.  We are thrilled to be able to present these amazing pieces of glassware to our sales and executives.   I hope we are able to work with you again in the near future.   Regards,  Lisa (Minneapolis, Minnesota)

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Hi Roy,   The urn  arrived “safe and sound” and it’s gorgeous!  I’m certain Scott will love it.   Thanks again for all your advice and excellent customer service!   Rose (Minneapolis, Minnesota)

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I am so excited to have this beautiful and one-of-a-kind vase.  I really don't have space for any more pieces, but I still scout your web site now and then because I know that if there is a new and unique  Eickholt piece out there, you will have it!!!   Lynn (Tennessee)

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Dear Roy,  Thank you ...!  I am definitely enjoying my purchases, both the stone box and the boat painting in see-every-day spots in our home.  My sister ... will receive her beautiful wood box on her ...  birthday.   I ... appreciate ... the space you provide the community.  Thank you!   Warm regards,  Nan (Lansing, Michigan)

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Thanks - she loves the vase!  We are so fortunate to have your wonderful gallery in town.  Madeleine (East Lansing, Michigan)

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Dear Roy,  Thank you, thank you.  It is because of people like you that East Lansing is a community with so much to offer.  You are a leader in giving back to the community you serve.  Thank you for your generous donation.      [and later...]  I have grown to love Ruth [Faktor's] work. Your generous giving to our community's nonprofits has introduced to me her wonderful art.  ... Thank you for offering our community such wonderful things to own and give to others.   Sincerely, Joyce (Bath, Michigan)

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Roy,  A few weeks ago I had the pleasure of roaming your gallery as the local 'drum circle' provide rhythmic accompaniment.  I have been in a few galleries around the country, but i never feel quite as at home as I felt walking in the doors of your gallery.  I loved the diversity of art and artists.  As I think back on the experience what i remember most is the dynamism of color through out.  You have a keen eye and your choices of art to display certainly agrees with my palette.  I just wanted to say I enjoyed meeting you and the eye-feast your art provided.  I look forward to another visit soon.   Sincerely,  Robert  (Dallas, Texas)

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Hello Roy,   Thank you very much for your assistance. I do really appreciate it.   You definitely should come visit.  Let me know if you need any advice. We have many interesting art galleries in Moscow.    Best, Sofia  (Moscow, Russia)

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Roy,  Thanks for working so diligently to make this [special art commission] happen within the short time frame we have until our event.   Dale (Lansing, Michigan) 

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Roy,  The [Randy Cooper shadow sculpture] got here as promised, and it looks great!  We are playing with lighting and shelving options, and will probably have a custom glass shelf made to fit the space.  Thanks for all your help.  After we get all the parts and get it up, I will send you a picture of it in situ.  Ed  (Williamsburg, Virginia)

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My thanks to you, Roy.  The Gonsalves books are breathtaking.  I shared them with friends and associates at work.  They were enjoyed by all.  Regards, Fred  (Long Beach, Indiana)

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Hello Roy!   Thank you very much for your prompt and accurate help!  The [Gonsalves books and calendars] arrived today.  Please, let me know if you will be in Moscow, and I will show you the best places here  :)  Best regards,  Sergey (Moscow, Russia)

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Hi Roy,  The [Rob Gonsalves] print arrived today, and it's fabulous!!  Thank you so much for your prompt and efficient service.   My friend will love it.  It's so nice to deal with someone across the globe that is prompt - efficient and friendly.   Kindest regards, Kerry  (Stawell, Victoria, Australia)  [And later:] Thought I'd let you know I gave my friend the print this week.   She was speechless, teary, and very very overwhelmed.   A good result! :)  Thank you again for your help.  Regards, Kerry

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I have [received] my beautiful [Bill Mack work] of art.  It is exactly what I wanted.  Thank you for everything -- your wonderful communication and patience through this whole transaction.  I will be back in the future for more.  :) Nicki  (Oradell, New Jersey)

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Roy,    Thank you so much for the appraisals -- on time, professional, with uninflated valuations.  In these days of internet commerce, transactions do not always go smoothly nor are the results often what one bargained for.  Working with you was the antithesis of this and again I thank you for your excellent work, produced within the necessary timeline.   Gratefully,  Karlyn (Sandy Hook, Connecticut)

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Dear Roy,   Thank you so much for your help. You have been wonderful to work with.   ...The beautiful [Shona] sculpture arrived in perfect condition. Thank you so much for your attentive and caring service. I am so happy to have something so meaningful to give to my sister....   Thanks again,  Sarah  (Orem, Utah)

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Dear Roy,   ... The painting looks wonderful, doesn't it?  We are thrilled, and it is a joy to see it on our wall.  With your guidance, and the skills of your staff, we have a piece to treasure and, someday, to pass on.  As for our visits to your superb gallery over the years, we wouldn't consider anywhere else.  As we mentioned to each other, no matter the question or project, one needs to go to the experts, and experts you all are!  Meri Anne (East Lansing, Michigan)

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Good evening, Roy.  The [John Baughman artwork] arrived.  Please thank John for the awesome drawing and kind letter.  Of course, I must have a [Baughman] Cascade [painting] now so please keep me posted on availability.  Thank you ... for making this acquisition easy and rewarding.   Sean (Charleston, South Carolina)

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Hi Roy;    Just to let you know we [received] the "Carved in Stone" and it survived the ordeal perfectly.    We are very pleased with this beautiful Gonsalves piece of art.  Thanks so much.  Ed (Winnipeg, Manitoba)

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Roy-the vases are gorgeous.  The Rick Hunter vase will be a perfect gift. The colors are stunning. The Eickholt vase is amazing.  Thank you for another wonderful experience and for going the extra mile on my change of mind. I just love working with you and hope you have a wonderful holiday season full of many blessings.   Fondly,  Lynn (Tennessee)

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Hello Roy,   My son LOVED your finishing  treatment of the artwork he gave me.  His only regret was that he did not have you frame and mat his treasures from Greece!  Hats off to your staff who patiently worked to find the perfect matting and then were able to complete the project on such a short timeline.  It meant so much to me.  Thank you again for your kindness and expertise in preparing this special gift from my son.  Valerie   (Okemos, Michigan)

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Hello Roy,  [The Fidel Garcia] arrived in perfect condition and is absolutely lovely.  Thank you for all your kindness and impeccable professionalism.  Nathalie, too, was a pleasure to work with on the phone - please thank her for me as well.   Hope you all have a wonderful holiday.  Gratefully,  Andrea   (Concord, Massachusetts)

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Hi Nathalie,  I [am writing to tell] you how much I love my Alvar.  It truly is a wonderful piece to have.  It looks perfect on the wall in my dining room.  I couldn't have chosen anything else that I would love this much.  Thank you again for your help with my purchase.  Sincerely,  Mary   (Tacoma, Washington)

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The [Gonsalves] came today!  I love it...thank you so much for sending it so promptly!  I'm sure the Crown Jewels of England wouldn't be sent any more securely than [this]!   Joyce  (Ft. Myers, Florida)

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Hi Roy,  Both Gordon and I are very excited about the cherry framing of our world map picture.   Thanks for all of your superb framing that graces our home.  Jim and Gordon   (East Lansing, Michigan)

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Dear Roy - Thank you very much for the time and care taken with framing my painting.  Jennifer was very helpful and I enjoyed our conversation about art.  The painting looks great hung on the wall.   Sincerely, Anthony  (East Lansing, Michigan)

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Thanks to you, Roy, for having such a wonderful collection from which to select unique pieces.  Your gallery is a terrific resource in this town and we are privileged to have your artistic competence.  I love it that my friend from Seattle, now living in NYC for her sabbatical, was able to select special pieces from your gallery.  From what I hear, it looks like a Dr. Seuss could be a next purchase.  Thanks for working with her!   Cass (East Lansing, Michigan)

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Hi Roy,    I really appreciate your help.  Your appraisal is very helpful with all the detailed information.  Have a wonderful day and I will get a hold of you in the future if we need another appraisal.  Thank you, Lisa (Vancouver, Washington)

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Dear Roy,  [The Gonsalves] books arrived safely last week and exactly as requested.  It has been an absolute pleasure dealing with you.  Thanks very much for your help, Roy.  I’ll keep visiting your website.  All the best – hopefully our paths will cross again.   Cheers  Jim  (Canberra, Australia)

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Thank you ....Vanessa and I were absolutely thrilled with every aspect of the [framing] process, from the suggestions you guys made to the beautiful finished product. ...We look forward to doing business with Saper Galleries for many years to come.  Thanks again!   Jim and Vanessa (Okemos, Michigan)

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Roy,   I really appreciate you paying attention to the details and taking steps to ensure I’ll get the print in time. That’s really good customer service.    [And....]  I received [the Rob Gonsalves] in perfect condition a couple of hours ago. I think my wife is going to love it.  I appreciate your great customer service, and I have already started telling my colleagues about Saper Galleries!   Thanks again,  Mike (Seattle, WA)

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The [Tunis Ponsen paintings] arrived Tuesday and ... [they] all look fantastic.  Thank you!    Courtney   (Bentonville, Arkansas)

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The [framing] presentation of the puppets is outstanding.  The framing is so elegant, yet Jennifer has allowed the puppets to "speak for themselves."  ... It is also incredible how this piece has energized the room.   How kind of you to offer to help [hang it].  I so enjoy working with you and your staff.   Thank you.  Cathy (Lansing, MI)

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Hello Roy,  Thank you for your prompt appraisal of the oil painting.  ...Through the years, Emily and I have always enjoyed working with your art gallery!   Wellington (East Lansing, MI)

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Hi Jennifer,  Thank you for the follow up and excellent service. The [Gonsalves] print arrived exactly as you said it would [in only two days].  I look forward to future purchases with you.   Sincerely,  Art (San Francisco)

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Thank you so much for your fantastic service.  The [Rob Gonsalves] is great and arrived in perfect condition.    Margaret (Victoria, Australia)

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Hi -- Got [the three Rob Gonsalves books] yesterday – very glad and very happy with them.    Thanks for the quick shipping.   King (Vestal, NY)

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Thank you for the wonderful job you did framing for [our restaurant]!  With regards, Dennis and Harry (East Lansing, MI)

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Just wanted to let you know that I picked up the two [Tunis Ponsen] watercolors at the FedEx office last week (it’s on my way to work) and they look beautiful!  Thanks for all of your help.  I hope I have another opportunity to visit Saper Galleries.   Maureen (Deerfield, IL)

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Thank you so much, Roy.  I am very excited about these [Eickholts].  ... I can't explain why his work captivates me so much.  I guess it's just as simple as the fact that his work is so beautiful.  I really appreciate your amazing customer service, and love your web site.  You have amazing works at your gallery.  (and later:)    The beautiful vase arrived today.  As expected, I love it and it's more beautiful than the photograph.  I love the separation between the base white color and the swirls of brown and blue plus the anemones.  That characteristic is what drew me to the rock paperweight that I also bought.  As always, your service is impeccable and I thank you very much.   Best wishes,  Lynn  (Tennessee) 

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Hello Roy,  Well a very exciting day for Sherry and I.  We just received the [Bill Mack Elusive Virtual Relief] safe and sound and no damage from the shipment.  Thank you again for helping us and for getting her to us safe.  We really appreciate all your help and have enjoyed talking with you.  There were no extra or unforeseen charges, which again is thanks to you for filling out all the proper [export] paperwork.  We are going to be looking again this fall to fill a couple walls ... and yours will be the place we will be going to in the future for any artwork.  Once again thank you for your excellent service and for making this a very exciting day for us.    (And later:)  Thank you again for all your time and efforts with our beautiful "Elusive" [Bill Mack Virtual Relief].  She truly is gorgeous. ... I brought it to my office and everyone absolutely loved it.   Your gallery is awesome!   ... Your help this weekend has been amazing.   Mike and Sherry (Calgary, Alberta, Canada)

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Dear Jennifer,  The Sandell and Tarkay arrived.  I am speechless.  The Sandell  is beautiful, stunning, and framed perfectly.... The only way I can  describe my reaction is to tell you that my jaw dropped and after a looking at  it for many minutes, I did a "wing span" hug around the edges of the  frame and kissed it several times.  Yes, I AM in love with this  Sandell.  I knew I would be.  It is magnificent.  I love Tarkay as you know.  I'm looking at "Red Hat" as I am writing  this to you, and I am in awe of the beauty.  Many levels of that.   I am so pleased.  Must have taken hours to "pack" these two pieces.  Outstanding  job and I thank you for your expertise in doing this perfectly.  Thrilled, once again, with Saper Galleries.  Pat (Hershey, Pennsylvania)

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Oh my goodness Roy.  This [Eickholt glass] is beyond stunning.  I'm so glad I splurged again.  I LOVE this piece.  I never imagined the beautiful glittery bottom ... and I love the shape.  This is amazing.  Thank you for another wonderful transaction.  You're the best!!!   Lynn  (Tennessee)      (and later:)  Thank you Roy, Jennifer and Nathalie.  My collection is amazing.  I can only have such a robust collection because of the fantastic prices.  How amazing to have these prices with such incredible pieces.  I really enjoy looking at the pieces.  I have some in my office and I receive compliments regularly.  I've given a few pieces as gifts and have had really positive responses to these gifts.   Thank you....]

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Thank you so much. The [Volker Kuhn constructions received] are wonderful. ... you are so easy and pleasant to work with.  We can't thank you and Volker enough.  And hopefully I will be emailing soon to buy the British Flag one.  Even better, I would love to one day visit you and your gallery. Thank you for being so professional and such a great representative of his art.  Volker is lucky to have you.    Sheri (Virginia)

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Thanks all,  We are really looking forward to hanging [the Bill Mack] and would love to work with you again.  You and your staff have made this a very pleasant transaction.  Have a great holiday.   Nick (New Jersey)

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Jennifer,  I am happy to say that I received the Boulanger Ninos, Ninos book  today.  It is quite beautiful and I look forward to viewing from this day  forward.  Thank you for sending it so promptly.   Keep me on your mailing list for any future Boulanger exhibits.  Caroline (Larchmont, NY)

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Good morning, Roy,  I wanted you to know that our wonderful new [Nemtoi] vase arrived mid-week ....  It arrived in perfect condition.  You guys did a fine job of packing.  All the best,  Dave and Marcia  (Costa Rica)

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Dear Roy, What a wonderful afternoon you treated us to at the gallery!  I know I speak for all of us in thanking you for so generously sharing with us your enthusiasm for art and your 'pearls of wisdom' in being careful about art purchases.  It was truly a delight.  Sincerely, Liz and Don  (Michigan)

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Dear Roy, We can't thank you enough for sharing your vast knowledge of the "Art World" with "The Seniors" on Wednesday afternoon.  It was truly wonderful and very much appreciated by all of us.  Sincerely, Betty (Michigan)

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Just got [the Gonsalves].  You guys are awesome!  Thanks so much.  I will probably buy another one soon.   Kind Regards,   Ejaaz (Auckland, New Zealand)

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Hi Roy,   Wow, a response on a Sunday even.  Thanks again for the quick response.  You have far and away surpassed all of the other places on Google that I've tried to communicate with and it has paid off.   Pete (Woburn, Massachusetts)

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Just wanted to say that I never dealt with someone as quick as you are!   Nice doing business with you Roy!   Linda (Quebec, Canada)

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Roy,  thank you so much.  I know my brother, Jeff, will be thrilled to receive it.   I want you to know that all my interactions with you – and your gallery – have brought joy to my heart.  It’s not often in this day and age when one truly experiences that – I believe the Lord brings special people into our lives to remind us that He is here, sovereign over everything, moving in the hearts of his people.  I clearly see Him in your kindness and graciousness.  You and your gallery are like an “oasis in a dry and thirsty land”!!   Most sincerely,  Sharon (Virginia) 

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Dear Roy, Jennifer and Nathalie,  The vase arrived today and all I can say is WOW.  I can't get over how gorgeous this vase is.  You were so right about the iridescence in the yellows and it is beyond stunning.  I am so glad I didn't wait too long to buy this.  I love it.  Thank you so much!!!   Fondly,  Lynn (Tennessee)

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Dear Roy, Nathalie and Jennifer,   I just unpacked the two Herzig's and the Tarkay.  I am thrilled, a bit speechless, due to the beauty of the three pieces.  The framing is exquisite... it is beautiful, perfect for the piece, and worth every cent.  Your excellence, care and advice for your customers is certainly superior and I thank you for that.  Another BRAVO to Saper Galleries.    Pat (Pennsylvania)

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Jennifer, Nathalie and Roy - Kim and I thank you for your patience in helping us decide which frame to select.  Then we asked you to finish things within a very short time frame.  Everyone was so gracious and accommodating.  Thanks to all of you.  We really appreciated your support.  Diane (Michigan)

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Hi Roy,  Thank you so much for your warm hospitality and your help enabling our visit.  You have a lovely gallery with a wonderful assortment of work.  I'm a retired art teacher and now full time artist myself and it's great to see places like yours flourish.  Keep up the good work!   Judy (Ohio) 

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Hi Roy, Jennifer, and Nathalie:  Thanks again to you all for the excellent rendering of the map.  We had
guests over for dinner last night and, needless to say, the beautifully framed map on the wall was the center of attention.  With kindest personal regards and best wishes for the holidays.  Carl (Michigan)

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Hi Roy,    My order arrived today.  Very impressed with the service, thanks.   Merry Christmas to you.   Regards,  Mike (Surrey, United Kingdom)

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Roy, ...Jennifer and Nathalie both were a huge help with my decision on which frame and mat to use that will best bring out the picture on my budget.  Their knowledge and understanding were both welcome and appreciated.  ...Thank you again for all of your help and understanding when I came in there.  I am the first to tell anyone that asks that I do not know the first thing about art in any way, except for the fact that I know what I like when I look at it and how it makes me feel.  All of you went out of your way to make sure that I did not feel foolish in my ignorance in buying a painting.  I will definitely come back there again and will recommend you to anyone who asks if they are looking for any type of art.  Thank you again.   Sincerely,  Ed  (Michigan)

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To Jennifer and Nathalie -- I wanted to say thanks so much for the assistance selecting a new frame for our Barbara Roberts McCleary painting.  We are SO PLEASED with the new frame and the "new look".  It's really spectacular!  Johnny said the new frame gives a different perspective to the painting - he feels like he is drawn into the scene.  Things are coming together in [our] house, thanks much to your help!   Julie (Michigan)

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Dear Roy,  Thank you so much for sending our Britto Blue Dog!  He arrived today and we just love him.  He was sent by FedEx and we didn't had to pay any tax.  Great!  Greetings from Old Germany-Bad Mergentheim    Margot (Germany)

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Thanks for your note Roy.  My husband and I both love the frame and equally the excellent service at your gallery.  Maryann (Michigan)

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Hi Roy,   Thank you so much for changing the glass to museum glass, that was very kind of you.  I always send anything that I treasure to you to get framed because I value your expertise and customer service.  Sincerely,  Catherine (Michigan)

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Hi Roy: The [Gonsalves] picture arrived around 1pm.  You did a wonderful job with the packaging!  The print is amazing, the colors are much more than I expected and I am sure it will please [my husband for Christmas].   Thank you for your service.   Best regards, Sue  (Ohio)

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Hi Roy,  Many thanks - the Alvars arrived safely today; beautifully packed and quite lovely!  Regards, Jill (Australia)

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Thanks so much for all your help, Roy.  I'm very happy with the frame and it's perfect for the painting.  It looks great above my fireplace.  I'm eager for my friend, the artist, to see it as well.   Wish you all the best.   Hari (Michigan)

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Dear Mr. Saper,   Today I received the Alvar Suite.  They are beautiful!  I love them so much.  Besides I know now through your gallery more about him, his life, what he has made and so on.  Thank you so much for your excellent after sales assistance.  Greetings from Peter S of Gouda, The Netherlands

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Hello Roy, To let you know both the ceramics have arrived in perfect order this morning Sydney time.  The larger one  is now in pride of place in our lounge room.  It is absolutely stunning.  We have rough brick walls, so it suits the ceramics.   Thank you again for your attention and prompt service.  Hopefully I will be a customer again at some stage.  Cheryl  (Sydney, Australia)

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I just got [the Braslow sculpture] unpacked and she is beautiful!  Thank you soooooooooo much.  Margaret (Brentwood, TN)

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Thank you, Roy, for your very nice note - and thank you to your talented framing experts for doing such a fantastic job on my order.  The prints look wonderful in my dining area, and I'll be happy to have those gardens [prints] to look at when it's cold and snowy outside.   Pat  (Michigan)

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Roy and staff -- Thank you for an outstanding effort and results (in framing the jersey).  Much appreciated.  Regards, Van (Michigan)

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Roy I wanted to say congratulations on your recent award.  [The Dr. Seuss show] was a fabulous exhibit and I am sure all that attended were mesmerized by the pieces.  Congrats.  Kevin (Michigan) 

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Roy,  Thanks a lot [for the framing]!  It's a pleasure having a resource like yours in this rather small town...  We'll be in again.   Erik (Michigan)

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Dear Roy,   Congratulations on your selection for the ABN's 2009 Gallery Excellence Award for Best Gallery Event!  What a spectacular, well-deserved honor!     Roger (Michigan)

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Congratulations Roy!  Your gallery is truly an asset to the community.    Nathan (Michigan)

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Thanks for your follow through on this [order]...and I appreciate your great customer service.  Respectfully,  John (Al Qayyarah, Iraq)

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Roy,  The framing is absolutely BEAUTIFUL!!!!!!!!!  Thank you soooooo much for your help with this.  The [framers] did just a wonderful job.  Thank you thank you thank you thank you thank you!!!!    Angela (Michigan)

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Roy, Thanks for making our purchase such a memorable occasion.  We thoroughly enjoyed the impressive opening day festivities of the [Kathleen Chaney Fritz] exhibition....Kathleen and John were delightful.  You are to be commended for operating such a first class facility....the cultural crown jewel in the Lansing area.   John (Michigan)

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Ah, Roy, this Eickholt vase is beyond stunning!  It is gorgeous and I am so pleased.  It is a stand out in my collection.  Your customer service amounts to perfection which will bring me back time and time again.  I think you really "get" what is required to be above the rest.  You, Saper Galleries, are the best and I value your integrity and excellence.  Simply outstanding job.  Thank you.   Pat (Hershey, Pennsylvania)

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Greetings Roy,  ...I  am thoroughly enjoying the Bill Mack pieces.   All the best,  Terry (New Zealand)

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Roy,  Thank you for providing access to such wonderful pieces!  I think the Ponsen will be perfect. I also appreciate your patience during my deliberation on how to frame it!  It is great to have my entire family welcomed into your gallery--in doing so you are fostering the next generation of art appreciators (and collectors)!  Best regards,  Susan (Michigan)

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Hi Roy, [The Bill Mack] was delivered, as promised, on June 29th which happens to be our anniversary.  We LOVE it, and we greatly appreciated the wonderful service you provided.  Thank you so much for bringing this beautiful piece into our home.  Rick  (Moneta, Virginia)

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Roy,  Thanks for the Outstanding Service!   Sean (Michigan)

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Roy:  I just wanted to let you know the Braslow arrived and it’s perfect.  I truly appreciate your professionalism and your dedication to customer satisfaction.  I have been buying art for many years and have dealt with many galleries and I have never received the service I received from you.  Thanks again.   Donna (California)

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Hi Roy!    First of all, I must tell you David RAVED about his Redwing framed artwork, and many hours have been mulled over trying to decide just where to hang it.  It was the HIT of the SURPRISE party :-)  (well, the ice cram cake was pretty popular too!!, but the Redwing frame was the center of attention)  Please, please, please thank Jennifer for all of her hard work and creativity!    David and I will be stopping in to personally thank you again, but in the interim I just wanted to drop you a line and thank you ever so much.   Warmly,  Karen (Michigan)

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Thank you again.  We are very happy with the new portraits in their beautiful frames.   Sincerely, Deborah (Arizona)

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Just thought I would share a "customer appreciation" photo as [the frames you made for me] are back at home and look so nice.  Bravo to all of you and thank you so much.   Amber (Michigan)

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Roy, It truly has been a pleasure working with you.  Thank you so much for your exceptional service!!!  We look forward to receiving this piece – we already have a home for it.  With great appreciation,  Karen (Michigan)

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Hi Roy.  I just wanted to let you know that the vase arrived today - a day ahead of schedule!!!    ...It is drop dead gorgeous.  I imagined that it would be beautiful, but had no idea how rich the colors would be.  I'm a huge fan of that deep cobalt color, and this is just stunning.  Thank you so much.  I just love this piece.   Best Wishes,  Lynn (Tennessee)

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Dear Mr. Saper,  Thank you for an incredible archival framing job you did for me .... of Avedon's solarized photo of John Lennon.  Your suggestions for the mat and frame were perfect.  It's stunning!  One of my friends who had never seen it, stopped in her tracks upon entering the room where it's hanging, and after a moment said that it took her breath away. You and your staff are the best.   Rita (Michigan)

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Hi Roy,   I am writing to thank Saper Galleries so very much for welcoming the Broad Undergraduate Academic Services Team to the Dr. Seuss exhibit last Friday.  It was the perfect ending to our Winter Advance!  Jennifer did an awesome job of leading us on a tour of the exhibit and addressing all of our questions.  She was the perfect hostess.  The exhibit was thoroughly enjoyed by all.   Thank you once again for coordinating this "field trip" for our Team.  I am confident it is an experience they won't soon forget!   Warmly,  Peggy (Michigan State University)

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Roy,  Cathy and I were very pleased with the [framing and paper restoration] results.  The framing is excellent.  Also, the conservator did an excellent job on the old Lincoln print.  It looks better than before the damage.   Thank you for your assistance and excellent work.    Frank (Michigan)

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Hi, Roy,  We continue to love our two Seuss pictures!  Thanks again for all of your gracious help, and the fabulous framing skills of your staff, which made it possible for us to have them in our home.  Cheers, Bob (Michigan)

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Hi Roy,  I love the art!!  The mostly blue one knocked my socks off.  It’s awesome.  The other one is great too.  [The framers there] did a wonderful job.  Tell them thanks for me.   Wendy (Michigan)

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Roy,  Thank you so much for taking time from your busy day to give me information about my art items.  It was very helpful.  Please know that I very much appreciate your kindness.  You offer the community such wonderful opportunities: We are very fortunate to have your wonderful gallery and your expertise locally.  Your Dr. Seuss presentation was awesome.   Thanks again.  Betty (Michigan)

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Hi Roy,  [The Volker Kuhn] turned up yesterday and i love it!   Thank you.  Amanda (England)

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Roy, [The Nemtoi hand-blown glass vase] arrived safely and I have it sitting in front of me.  Beautiful piece.  ... she is going to love it.  Thanks again!   Josh (Torrance, California)

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Hi Roy,  Got home from work and opened up the print. It is absolutely gorgeous.   Thanks again,  Lynn (New York)

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Hi again,  Just wanted to let you know that we received the [Bill Mack] Virtual Relief on Friday already!!  It's magnificent!!!!  Will contact you again when we decide to order another, which will be soon!  Thanks again,  Carin (Wisconsin)

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Hi Roy,  Just letting you know the Ruth Faktor [ceramics] arrived yesterday ... in perfect condition so thank you again to those who packed them.  Thank you also for going out of your way to purchase the magazine.  It has been a pleasure dealing with you.  I admire your professionalism and prompt attention to my many emails.  I am sure we will talk again soon.   Warm regards, Judi (Australia)

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Thank you, I love [the Alvar].  Your service was terrific and I'll likely buy another.   Karen (Virginia)

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Roy,  The gallery is so wonderful.  The quality and diversity of the art to look at can sweep you away to another place.  Our friends from Arizona were very impressed.  We enjoyed our visit immensely.   Cheryl (Michigan)

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I went to two other frame shops and your prices were about half of theirs.  You should tell people that your prices are less than Michael's prices even with their half-off coupon!  I'm telling my artist friends.  Maryann (Michigan)

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Roy, [The framing] looks wonderful.  Can't wait to get it on the wall.  Kathie (Michigan)  

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Thanks Roy -- the [installed] pieces [by Bruce Bleach] look fantastic!   James (Michigan)

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Hi Roy,  We are back from the cruise and celebrating our 30th wedding anniversary!!  A wonderful time and the Delacroix went over great just before we departed.  Thank you for all your efforts in getting the Delacroix dedication.  We appreciate that very much.  It's up on the wall and being enjoyed.  You've been a pleasure to work with.....MANY THANKS FOR EVERYTHING.  Best regards. Charlie (Virginia)

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Dear Roy,   Thanks very much....  The framing has been beautifully done--as we knew it would be.  Yours,  Michael  (Michigan)

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[The Volker Kuhn] arrived and we love it.  Thank you so much especially for getting him to sign it.  We appreciate all of your help.   Sheri (Los Angeles)

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Good Morning Roy,   Thanks for the follow up and the great job on my poster [framing].  Stacie and I hung it last night and it really is perfect.   Thanks again, Nick (Michigan)

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Roy,  The frame for the Kurasov giclée is just right and I can't wait to get it on the wall.  The final product (framed giclee) exceeded my expectations.  Great job!  As a consumer, I value individual attention and sharing of professional expertise, timeliness, quality, courtesy, and friendliness.  Saper Galleries delivered on all counts.   Thanks to you and Nathalie for the great experience.  I'm sure we'll meet again.  Kind regards, Deb (Michigan)